Cookie Policy
How CleanHaven uses cookie files to enhance your experience
CleanHaven Ltd ("we," "our," or "us") uses cookie files and similar technologies to enhance your browsing experience and provide personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
This policy should be read alongside our Privacy Policy and Terms of Service.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that helps websites remember your preferences and understand how you use their services. Cookies play a crucial role in providing a personalized and efficient user experience.
When you visit our website, our servers send a cookie to your device, which stores it on your browser. This allows us to recognize your device when you return to our site and provide you with tailored content and functionality based on your previous interactions with our website.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Session management
- • Security authentication
- • Load balancing
- • Form data persistence
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Page views and user sessions
- • Traffic sources
- • User behavior patterns
- • Performance metrics
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.
- • Language preferences
- • Region settings
- • Display preferences
- • Accessibility options
Marketing Cookies
These cookies track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.
- • Advertising targeting
- • Social media integration
- • Campaign tracking
- • Conversion measurement
How We Use Cookies
Website Functionality
Cookies help us maintain your session while you navigate through our service offerings, ensuring that your browsing experience remains smooth and uninterrupted. They store temporary information needed to provide you with our cleaning services information and booking functionality.
Performance Analysis
We use analytics cookies to understand how visitors interact with our website. This helps us identify popular pages, improve navigation, and optimize our content to better serve our customers looking for professional cleaning services.
Personalization
Functional cookies remember your preferences, such as preferred contact methods, service interests, and regional settings, so we can provide a more tailored experience when you return to our site.
Security and Compliance
Essential cookies help protect your information and maintain the security of our website. They verify your identity, prevent fraudulent activities, and ensure that our services are used in compliance with our terms and applicable laws.
Third-Party Cookies
We may also use third-party cookies from trusted partners to enhance our website's functionality and provide additional services. These include:
Google Analytics
Helps us analyze website traffic and user behavior patterns to improve our services. Duration: 2 years.
Social Media Integration
Allows for social media sharing features and integration with Facebook, Twitter, and LinkedIn. Duration: Varies by platform.
Customer Support Chat
Enables our live chat functionality to provide real-time customer service support. Duration: Session-based.
Content Delivery Network
Improves website loading speed and performance by serving content from optimized servers. Duration: 1 year.
Managing Your Cookie Preferences
You have several options for controlling and managing cookies. Please note that disabling certain cookies may affect the functionality of our website and your user experience.
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can typically find these options in the "Settings" or "Options" menu of your browser.
- • Chrome: Settings → Privacy and security → Cookies and other site data
- • Firefox: Options → Privacy & Security → Cookies and Site Data
- • Safari: Preferences → Privacy → Manage Website Data
- • Edge: Settings → Site permissions → Cookies and site data
Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies you want to accept. You can revisit these preferences at any time by clicking the "Cookie Settings" link in our website footer.
Opt-Out Tools
For marketing and advertising cookies, you can opt out through:
- • Your Online Choices (EU users)
- • Digital Advertising Alliance (US users)
- • Network Advertising Initiative
Cookie Retention Periods
Cookies are stored on your device for different periods of time, depending on their purpose:
| Cookie Type | Retention Period | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Temporary functionality |
| Persistent Cookies | 1-2 years | Preference storage |
| Analytics Cookies | 2 years | Website improvement |
| Marketing Cookies | 1 year | Advertising personalization |
| Security Cookies | 1 year | Fraud prevention |
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. The date of the last update will be indicated at the top of this policy.
Last updated:
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
CleanHaven Ltd
125 King's Road, Chelsea
London SW3 4RP, United Kingdom